This article relates to any new cloud VPS plan purchased after December 2023.
For security reasons Remote Desktop access is disabled by default on our newer VPS plans.
Console access:
You can log in to the VPS via the console if you need under:
https://cp.blacknighthosting.com > Services > My Services > click on your VPS service > noVNC Console
If you wish to enable Remote Desktop access you need to do the following:
Unblock port 3389 on your firewall:
- https://cp.blacknighthosting.com > Services > My Services > click on your VPS service > Firewall
- Click on the enable icon beside the RDP Access rule to enable the rule
NOTE: this enables RDP access in from everywhere to your VPS. We strongly recommend editing the rule to restrict it to just specific IP addresses where possible.
You might also need to edit the Windows Firewall on the VPS itself, via the console, to open the port there.
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