How can I request a firewall modification?

Updated August 08, 2017 09:42

Please submit a change request using the Firewall Request form to help@blacknight.com Our security team will analyse your request and implement it as soon as possible. Only customers with a dedicated or co-located server can make firewall change requests.

The form can be accessed at:
https://help.blacknight.com/entries/22914997-firewall-rules-request-form

NB - Please ensure that the request is completed fully and that any IP addresses and port numbers are correct. Failure to do so can lead to delays.