Please submit a change request using the Firewall Request form to help@blacknight.com Our security team will analyse your request and implement it as soon as possible. Only customers with a dedicated or co-located server can make firewall change requests.
The form can be accessed at:
https://help.blacknight.com/entries/22914997-firewall-rules-request-form
NB - Please ensure that the request is completed fully and that any IP addresses and port numbers are correct. Failure to do so can lead to delays.
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