If you are adding a domain registered through another company to a hosting package you have with us then it might not get added to our nameservers automatically.
If you are on one of our newer Minimus, Medius, or Maximus hosting plans (i.e. your hosting package control panel is at http://cp.blacknight.com) then the domain will be automatically added to our nameservers when you add it in the control panel under:
Home >> Hosted Domains >> Add registered domain
If you are on one of our older hosting packages (bought before October 2008 and the control panel is either Direct Admin or Helm) then you will have to contact our Support team to get the domain added to our older nameservers.
If you are buying a new domain through us but want to host it on one of our older hosting packages then please see the following article:
https://help.blacknight.com/entries/22934357-pointing-a-domain-in-cp-blacknight-com-to-your-old-hosting-package
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