We appreciate that the death of a friend or loved one can be very difficult and emotional and our staff will try to handle any queries you have as delicately as possible.
In order to request access to or any changes for an account or contact who is deceased our customer service team will require documentation from you.
This could include:
- copy of death certificate
- copy of your photo ID
A letter from the solicitor handling the estate confirming that you are the executor
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