Orders can only be cancelled before they complete.
If you wish to cancel a pending domain name application please email email@example.com.
To cancel any other new sales orders please send an email requesting the cancellation to firstname.lastname@example.org from an authorised email address on the account.
If you wish to cancel a renewal order you can do so by cancelling the subscription the renewal order is for. For information on how to do this, please see the below:
cancelling a service on cp.blacknight.com
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