How Can I Set My Email Up On Gmail

for emails hosted on our newer plans, using Titan, please see here;

how to link titan email account to gmail

IMPORTANT NOTE:

The Gmail interface/system polls the source mailbox for new email at varying intervals, those of which are changed based on how often the system finds and retrieves new email from the source mailbox.

The minimum polling time is five minutes - for higher traffic mailboxes, and the maximum polling time is one hour - for lower traffic mailboxes, and as a result of this you may experience delays in collecting your email from the mailbox at our-side. It should be noted there is no way to change this behaviour as it is automated at the Gmail side and we have no control over the same.

If you require access to your incoming email sooner than the polling mechanism can collect them, you would have to use the Webmail interface on our system or otherwise setup the mailbox in an email client on a computer etc..

For emails on our older (purchased before 2023) plans:

Setup Steps

1) Login to your Gmail Account

2) Go to Settings, by clicking on the cog wheel (located top right of your account)

3) Click on 'Accounts and Import'

4) Click on 'Add a mail account'

(See Screenshot below)

NB: When prompted, select the option for 'Import emails from my other account (POP3)', rather than 'Link accounts using Gmailify'.

5) Enter the email address of the account to get mail from.

(As per screenshot below)

6) Enter the following information : 

• Username: Full Blacknight Email Address
• Password: Password for the Email Address
• POP Server: mail.blacknight.com
• Port: 995
• Tick the box for 'Always use a secure connection (SSL) when retrieving mail.'

7)  Your emails will  be downloaded and stored on your gmail account. If you wish to leave a copy/backup on our server tick the following option :

'Leave a copy of retrieved message on the server'

8) Click 'Add Account'

(See Screenshot below)

Send mail through your SMTP server

9) You'll then be asked if you want to add it for sending too. Click Yes, fill in the details, and untick the box for Treat as an alias

10) Enter the following information :

• SMTP Server: mail.blacknight.com
• Username: Full Email Address
• Password: Password for the Email Address
• Port: 587
• Tick the box for Secured connection using TLS (recommended)

11) Click 'Add Account'

(See Screenshot below)

12) You'll be asked to enter a code that was emailed to your address. Log in to https://altmail.blacknight.com using your email address, and password to get it.

The following will assist further with this part:

https://support.google.com/mail/answer/22370?hl=en

Your account should now be setup to use on Gmail.

Should you wish to change/update your password for your Blacknight Email -

- Login to https://cp.blacknight.com

- Email >> Display name (click on blue writing) >> Change password