If you are hosted through our new control panel system (linux or windows) you can access the webmail at:
https://altmail.blacknight.com (the mailserver is mail.blacknight.com)
However, altmail has been replaced with a newer webmail client found at https://ox.blacknight.com
You need to assign support for it to your email accounts: https://help.blacknight.com/hc/en-us/articles/115000598125-OX-Mail-Assigning-OX-Mail-to-new-and-existing-accounts-
You should login with the email address and password you have setup in the control panel.
If your hosting package is through our old Direct Admin linux hosting packages the webmail can be accessed at:
If your hosting package is through our old Helm Windows hosting packages the webmail can be accessed at: