The below information applies to the sitebackup service available via the following -
Which databases are supported?
We currently only support MySQL, PosgreSQL, MS-SQL, and MongoDB databases. We will soon be adding support for other databases such as Oracle and SQL Server.
What format is the database files stored on the server?
We create a dump file of the database and save it on the server as a backup.
You can use the dump files to quickly populate or recreate your database.
You can find more details about a dump file here
How often does my database get backed up?
Databases are backed up weekly. We also allow on demand backups for Database.
How long does it take for the data to be backed up?
The amount of time taken depends on the size and number of files in your backup.
It also depends on the network speed of your hosting provider. The first backup might take time depending on your backup size but the subsequent backups will be generally faster as we only take incremental backup of your website and database. The first time you add an account, you will be taken to the page where you can monitor the progress of your backup.
What format are the files available for download?
You can download your backup files using the “Download Backup” Button on the dashboard beside the website profile that you would like to download.
The files will be downloaded as a zipped file. You can unzip the file using Zip. Zip is free open source software. You can find the application for all the different OS platforms.
If you download individual files, then those files will be downloaded in their original format.
Can I download the backup as a dump file?
Yes. You can download the backup as a dump file. We store all the backup of your database as a dump file. You can then use this to migrate your database to a new server or restore your database when needed.