How can I add a new database user?

Database users for both MySQL and MS SQL for our shared hosting plans are added in the same way.

First of all you will need to login to your control panel account (at: http://cp.blacknight.com).

Then navigate to the database settings page for your particular database which is under:

Home >> Databases >> database name

You will then see a tab near the top labelled "Users".

Once you have clicked on this tab you should now see a button labelled "Add New User". Clicking on this button brings up a new page that you can use to create a new user for this database. Note: it is not possible to change the first section of the database user name, this is automatically generated and required by the control panel.