Note: This only applies to our Linux Shared Hosting Plan. SFTP is not available for Windows Shared Hosting.
To enable SFTP in FIleZilla, you will need to add the server details for you site to:
File > Site Manager > Add a new site > Encryption: "Use explicit FTP over TLS if available."
Note: If your hosting package is on our older Direct Admin system then this would not be possible.