This article applies to websites hosted on our newer https://cp.blacknighthosting.com platform.
For how to create an email address on our legacy shared hosting plans on cp.blacknight.com please see here: https://help.blacknight.com/hc/en-us/articles/212519289-Set-up-forwarding-on-E-mails-in-cp-blacknight-com
The following may help in relation to setting this up if you have Microsoft 365: https://docs.microsoft.com/en-us/microsoft-365/admin/email/configure-email-forwarding?view=o365-worldwide
Log in to your https://cp.blacknighthosting.com account and go to:
Sevices > My Services > Click on your Titan email plan (not on the domain name itself)
If you want to add a forwarder to send emails to an existing address you have on this subscription you can do so under:
Internal Forwarding > Create an internal forwarding account
If you want to forward email from an address you have with us, to an address hosted somewhere else then you can do so under:
1. Create the email address first under Email Accounts > Add new email account
2 .When prompted log in to the webmail interface for the new account you created
3. Click on the cog icon on the top left > Preferences > Forwarding > press Add beside Forward Out
You can only forward to one address at a time, and if you set it to keep a copy of incoming email on your Titan inbox then you could run out of email space. You should set that option to No if you never want to check or store the emails on this mailbox.