Presales, Billing, and Payment
Questions you might have before purchase or relating to the payment and billing of services you have with us.
Presales Questions
- Do I get domains included with my shared hosting plan?
- How can I move to you and avoid any downtime?
- Can I host ... on your network?
- What are the main differences between IIS6 and IIS7+ shared hosting?
- Where are your servers based?
- I am unhappy with my current provider. Do you provide any incentives to move to you?
Billing & Payment
- How much will my renewal cost?
- Changing hosting from Windows or Linux
- Which payment methods do you accept?
- Can I get a printed version of my invoice?
- Who should I contact about billing queries?
- How can I setup direct debit payments?