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  1. Blacknight - Customer Service / Technical Support Centre
  2. Presales, Billing, and Payment

Presales, Billing, and Payment

Questions you might have before purchase or relating to the payment and billing of services you have with us.

Presales Questions

  • Do I get domains included with my shared hosting plan?
  • How can I move to you and avoid any downtime?
  • Can I host ... on your network?
  • What are the main differences between IIS6 and IIS7+ shared hosting?
  • Where are your servers based?
  • I am unhappy with my current provider. Do you provide any incentives to move to you?
See all 28 articles

Billing & Payment

  • How much will my renewal cost?
  • Which payment methods do you accept?
  • Can I get a printed version of my invoice?
  • Who should I contact about billing queries?
  • How can I setup direct debit payments?
  • How can I cancel my Subscription or Domain Name?
See all 26 articles
Blacknight.com Blacknight - Customer Service / Technical Support Centre