Why has my password for the client centre changed?

If your account has been moved from the old system to the new system your login details will have changed.

1. You can log in to your billing account on the old system here:
https://billing.blacknight.ie

The user name for this account is the primary email address on your account

If you have forgotten your password, please click the "forgot password" option and submit your email address. Your password will be reset and sent to your email address.

2. On the newer system the one login will access your billing and hosting packages:
http://cp.blacknight.com

If you have forgotten your password for your account on this system, please click "forgot password". If you cannot remember your user name, please contact billing@blacknight.com and we can send the details to the email address listed on the account.

The requirements for your control panel password are either:

No less than 10 characters long and containing at least 1 from each from 3 of the following 4 categories - lowercase letter, uppercase letter, number, or punctuation character

or

No less than 7 characters long and containing at least 1 from each from all of the following 4 categories - lowercase letter, uppercase letter, number, or punctuation character

If you are getting a message saying your password is too short please ensure it is following these requirements.