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Michele Neylon

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Latest activity by Michele Neylon
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    Michele Neylon created an article,

    What Is Your Policy In Relation Deceased Account Holders?

    We appreciate that the death of a friend or loved one can be very difficult and emotional and our staff will try to handle any queries you have as delicately as possible. In order to request acces...

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    Michele Neylon created an article,

    Do You Offer IPv6 Hosting?

    Yes. We offer IPv6 on our "next generation" shared hosting on Linux. We also offer IPv6 on some of our cloud hosting plans, If you have a dedicated server or colocation you can get an I...

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    Michele Neylon created an article,

    Setting Up Reverse DNS

    If you have a dedicated server, VPS or cloud server you can request that we configure reverse DNS (PTR) records for the IP(s). In order to do so please open a support ticket and specify: the IP...

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    Michele Neylon created an article,

    How can I setup SPF for my domain?

    If you do not have access to DNS for your domain let us know so that we can see if we can grant you access. Our DNS administration tools allow you to enter SPF records for your domain via the contr...

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    Michele Neylon created an article,

    What is SPF?

    SPF stands for Sender Policy Framework.SPF records are extra DNS TXT records that help identify which servers are allowed to send email for a domain.

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    Michele Neylon created an article,

    Do you support SPF?

    Yes. Our DNS servers support SPF records.

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    Michele Neylon created an article,

    I ordered an IE domain from you, but WHOIS shows it as available

    While we will attempt to send your registration request to the IE domain registry immediately we cannot guarantee it. Once the domain request has been submitted the domain status will change to &qu...

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    Michele Neylon created an article,

    How can I transfer my IE domain to you?

    Before you start: Ensure that the Admin Contact for your .ie domain is up to date an correct Ensure that you have requested the Authorisation Code for your .ie Domain Ensure that the Authorisa...

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    Michele Neylon created an article,

    Are your control panels branded?

    Our older Direct Admin and Helm control panels are not branded to Blacknight in any way.  Nor is the Plesk control panel.Our newer shared hosting packages through cp.blacknight.com are branded.

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    Michele Neylon created an article,

    Do you offer reseller hosting?

    Currently we do not offer reseller plans based off of our shared hosting packages.You can purchase a VPS plan however if you wish and set it up to resell hosting packages either by using the Plesk ...