General
Any other general questions commonly asked about our company and services
General Queries
- Server Status and News
- Logging in & Submitting a Ticket to help.blacknight.com
- Changing the SOA record contact information.
- How to Install Wordpress Manually
- How to Create a Wordpress Multisite Network
- I forgot my control panel password, what do I do now?
Search Engine Optimisation
- Where can I learn about SEO?
- What is rankingCoach?
- How does rankingCoach work?
- What separates rankingCoach from other SEO tools?
- Do I have to be an SEO expert or programmer to use rankingCoach?
- Do I have to be able to use HTML to use rankingCoach?
Changing Nameservers or DNS Settings
- How to Add a CNAME Record
- Adding Shopify DNS Records.
- Adding Squarespace DNS Records.
- Use Your Domain With NING
- Creating large SPF records with many entries
- Google Verification DNS Record
Security
- ssl_error_weak_server_ephemeral_dh_key error
- I have received spam from your network. How can I report it?
- Can I have SSH access?
- Why can't I access port ... ?
- How can I request a firewall modification?
- Is your network firewalled?