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Michele Neylon

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Recent activity by Michele Neylon Sort by recent activity Recent activity Votes

  • Do you offer reseller hosting?

    1. Presales
    2. Presales Questions

    Currently we do not offer reseller plans based off of our shared hosting packages.You can purchase a VPS plan however if you wish and set it up to resell hosting packages either by using the Plesk ...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Do you allow IRC on your network?

    1. General
    2. Security

    We do not allow IRC on our shared hosting network. If you are running a VPS, dedicated server or colocating with us please contact support.

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • What is your policy on spam?

    1. General
    2. Security

    Spam and Unsolicited Emails are serious issues and are not tolerated on our network. Please read our Acceptable Usage Policy for more details.  This is available at the bottom of all pages on our w...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • [Legacy] Which payment methods do you accept?

    1. cp.blacknight.com
    2. Billing & Payment

    The below information is for our cp.blacknight.com panel.Click here if looking to setup payment on our cp.blacknighthosting.com panel:Which payment methods do you accept?   We currently accept: Cr...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • -3 votes

  • Node JS

    1. Presales
    2. Presales Questions

    We do not offer Node JS on our shared hosting plans. If you wish to use Node JS we'd recommend one of our VPS plans or a dedicated server.

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • [Legacy] Can I get a printed version of my invoice?

    1. cp.blacknight.com
    2. Billing & Payment

    cp.blacknight.comOn our legacy system at https://cp.blacknight.com the invoice is sent to your email address with a PDF attachment which can be printed.You can also download a copy via your control...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • -8 votes

  • How can I move to you and avoid any downtime?

    1. Presales
    2. Presales Questions

    Moving hosting providers does not have to be a traumatic experience: 1. Signup for a hosting account using our online order system. Once we receive payment we will setup your account and send you t...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Can I host ... on your network?

    1. Presales
    2. Presales Questions

    Please read our AUP (acceptable usage policy) at: https://www.blacknight.com/legal/policies/acceptable-usage-policy/If you have any queries please let us know.

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • What Is Your Policy In Relation Deceased Account Holders?

    1. cp.blacknighthosting.com
    2. Billing

    We appreciate that the death of a friend or loved one can be very difficult and emotional and our staff will try to handle any queries you have as delicately as possible. In order to request acces...

    • Michele Neylon
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • How long does it take to setup my account?

    1. Presales
    2. Presales Questions

    We will setup your account as soon as we receive payment. If you choose to pay via credit card or Paypal your hosting account will be activated instantly. If you are paying by cheque please allow...

    • Michele Neylon
    • Edited
    • 2 followers
    • 0 comments
    • 3 votes