Tara Kelly
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How do I set up a Titan Email Account in Thunderbird
This guide will assist you in adding a Titan email account to ThunderbirdPrerequisites To Allow Third Party Access For Standard Email Clients/Software Two Factor Authentication must be disabled on ...
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Add Password Recovery Email Address for Titan
In this guide, we will guide you on how to add a password recovery email address in the event that you get locked out of your Titan email account.Log into your email account by going to https://app...
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Adding CAA Records on cp.blacknighthosting.com
CAA Records can only be added to the newer nameservers (ns1-ns4.blacknightdns.com). They can't be added to the older ns1-ns4.blacknight.com nameservers. If your nameservers are on the older ns1-ns4...
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Use Titan webmail as a desktop application
This guide will allow you to use the Titan webmail like an application on your computer. At the moment, this is only for Windows-based PC's. Titan has the ability to create a Progressive Web App (o...
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IMPORTANT: POP connections within Gmail is being removed.
The following applies to anyone who uses https://gmail.com to receive emails from their Titan email accounts.What is happening?Gmail will no longer allow you to check emails from other accounts via...
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Microsoft Office 2016 & 2019 - Support Ended 14th October 2025
This applies to both Windows & macOS users of Microsoft Office 2016 & Microsoft Office 2019.As of Tuesday 14th October 2025, Microsoft no longer provide security updates, software updates, bug fixe...
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How to change mail server details in Outlook, Thunderbird, MacMail, iPhone & Android
This article is for users that have the email setup in the likes of Outlook, Thunderbird, Mac Mail, Phones/Tablets and even the likes of the Gmail webmail interface.If you are only using the Titan...
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"cURL error 60" when trying to update WordPress
This error applies to websites running on an older version of WordPress. It is highly recommended that you keep your websites up-to-date at all times.ProblemOn older versions of WordPress (before v...
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How long are my backups kept for?
This article applies to plans that have purchased the Acronis backup option. Please contact our Sales team for information on how to purchase this plan. This depends on the level of Acronis Backu...
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How often will my website(s) be backed up?
This article applies to plans that have purchased the Acronis backup option. Please contact our Sales team for information on how to purchase this plan. The backups run at least once every day, t...