Tara Kelly
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How to enable Windows Firewall
If you start the Windows Firewall service, all inbound connections, including your Remote Desktop session will also be blocked, and you will not be able to connect to your VPS any more. To get aro...
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Setting up ProFTPD on Debian
Configuring ProFTPd: By default, ProFTPd will accept logins from the system users (except root). You will need to create additional users on the system to gain FTP access and/or set up non-system...
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Setting up FTP on Linux
For CentOS, the default ftpd in yum is vsftpd. You can install this by doing:# yum update# yum install vsftpdnote: if on a legacy VPS plan you might have to install yum first. For configuration, se...
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Configuring vsftpd
Configuring vsftpd:---vsftpd will accept the log-in of users created in the shell, however if you wish to add additional non-system users and/or lock them down to a specific folder, you will need t...
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Why doesn't my upgraded VM have more resources?
You might want to contact us before trying this. If the hardware node your VM is on does not have enough spare resources for your upgrade you might get an error when trying to allocate extra space...
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What is the price per hour in my cloud control panel?
This only applies to our Cloud VM plans. If you are seeing anything other than €0 in the Price per hour then that means you have something enabled on the VM that is billable at an extra cost to th...
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What ports should I open to my Cloud VM?
On our Cloud VM plans only a small number of ports are open by default. If you need to open up access for other services please see here: https://help.blacknight.com/entries/22936026-How-do-I-modi...
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How do I modify my firewall on my Cloud VM?
This article applies only to the firewall in the Cloud Control Panel on our Cloud VM plans. ** NOTE: Don't forget to click Add Rule and Apply Firewall Rules to save your new rule, or if you are ...
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How do I change the operating system on my VM?
Important Note Carrying out a rebuild of your Cloud VM will wipe all your data in full which is contained on that VM, after completion a fresh install of the template chosen will be placed on th...
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How do I backup (snapshot) my Cloud VM?
You can take a snapshot of the VM through the Cloud Control Panel, where this will a snapshot and store it on a separate physical server to your VM itself. Note that you can not access, or downloa...