Tony Phillips
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Activity overview
Latest activity by Tony Phillips-
Tony Phillips created an article,
Office 365: Outlook Requirements
This article relates to Outlook software versions that are no longer supported on the Office 365 system. There are three sections to this article: Determining That There Is An Issue The Basic ...
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Tony Phillips created an article,
Email Address Verification And Support Helpdesk Access
You must verify the email address listed on your admin user in order to access to the Support Helpdesk ticketing system as that user and email address, and the cp.blacknighthosting.com account (if ...
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Tony Phillips created an article,
CentOS 6: End Of Life (EOL)
If you are using CentOS 6 on our Cloud VMs, you should note that the operating system went End of Life (EOL) on 30th November 2020. The vendor will no longer be supporting that version of the opera...
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Tony Phillips created an article,
How do I change my password?
Depending on the service you use there may be differing ways you can change the password on your email account. Covered Items: Shared Hosting / Email Only Hosted Exchange Microsoft/Office 365 I am...
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Tony Phillips created an article,
WooCommerce Emails - Blank | Wrong Formatting | Missing Content
There are reports of issues with formatting in HTML emails sent by WooCommerce (version 4). After extensive testing, it appears that the newer version of WooCommerce may have a bug relating to the ...
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Tony Phillips created an article,
Verify an SSL Certificate Order
This applies to SSL renewals through our legacy cp.blacknight.com platform only. For how to validate newer SSL orders on cp.blacknighthosting.com please see here: Validate SSL order in cp.blacknigh...
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Tony Phillips created an article,
Left Over Files From Wordpress Duplicator Can Allow Compromise
It has come to our attention that Wordpress installations duplicated with the plugin "Duplicator" can leave behind files that may allow compromise when accessed. The install process/documentation, ...
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Tony Phillips created an article,
Drupal Update: mbstring
Under PHP +7, You may encounter an issue updating Drupal based on the following message: Error Unicode library Error Multibyte string input conversion in PHP is active and must be disabled. Che...
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Tony Phillips created an article,
Remote Desktop (RDP) Issue [CredSSP]
(Since May 8th 2018) You may find yourself having login issues via Remote Desktop (RDP) to a Windows Cloud VM or Dedicated Server; please see the following Support Release, from Microsoft, deta...
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Tony Phillips created an article,
Archive Storage Disk: cPanel
Archive Storage Available on our Cloud 2 platform, Archive Storage allows you to store a great deal more data - up to 1000 GB, on your Cloud VM, albeit at a slightly slower speed than the native SS...