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  1. Blacknight - Customer Service / Technical Support Centre
  2. Cloud VM or VPS plans
  3. General VPS\VM Queries

General VPS\VM Queries

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General queries on our legacy VPS plans or newer VM plans

  • Archive Storage Disk: cPanel
  • What does VM and VPS mean?
  • What is included on the VPS\VM package?
  • How do I upgrade or downgrade my VM?
  • What can I install on my VPS\VM?
  • Backups on a legacy VPS
  • Logs location on Linux based Cloud VM platforms.
  • How do I point a domain to my Cloud VM?
  • What is Enhanced Support?
  • Why can't I ping my Cloud VM?
  • What template should I choose?
  • Why is the timezone on my VM not GMT?
  • What charges me extra on my Cloud VM?
  • Can I have a web hosting control panel on my Cloud VM?
  • Why can't I access my cloud VM via passive FTP?
  • How is my VM firewalled on the Cloud server?
  • How do I add an extra IP address to my VM?
  • When I click on the plesk or vzpp link the connection times out
  • How to upgrade an existing VPS\VM package?
  • How to test a receiving mailserver via Telnet
  • Who is in charge of updating or patching the VPS\VM?
  • Is MySQL or PHP pre-install on any of the VPS\VM packages?
  • What shouldn't I do with my VPS?
Blacknight.com Blacknight - Customer Service / Technical Support Centre