Add a product

You add a product by entering product details and uploading product images. If your product has options, like size or colour, then you can add a variation for each combination of options (NOTE: Variations only available from subscription level 'Professional' and up). You can also group your products into categories to make it easier for customers to find them in your store.

To add a product to your store, first:

From here, go to Catalog → Products.
Click +Add New Product:

Enter the name, descriptions, and other product details:

Click Save.
Click Preview Product to see how this product will look in your online store.

Duplicating a product

When you add several products with many similarities, duplication can help speed up the entry process and save you time. By copying a product, you can modify specific changes instead of repeatedly filling out the product information.

If you want to add options to a product, such as colour or size, you can add a variation to the existing product instead of duplicating the product (NOTE: Variations only available from subscription level 'Professional' and up).

When you successfully duplicate a product, you will have a copy of the original product. The only thing that will be different is the SKU, it is generated automatically since it must be unique.

From your store admin, go to Catalog → Products.
Open the product you want to duplicate.
Click Duplicate Product:

Modify product details.
Click Save

Updating a product

After you've created products, you can update them to change prices, images, descriptions or any other product details.

To edit a product:

From your store admin, go to Catalog → Products.
Click on the product you wish to change.
Update product details.
Save changes.

Saved changes take effect immediately in your online store and sync across all your sales channels.

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Updating in bulk

You can update your product catalog in bulk using export and import.

You can export the products you want to change from the Products page by selecting all items you wish to edit, and then choosing Export Selected from the Bulk Update drop-down.

You can then edit this exported list of products in a spreadsheet and then re-upload them to your store using the import feature.

Once you’ve prepared your CSV file, you can import it into your store:

From your store admin, go to Catalog → Products.
Click Import Products.
Click Choose file and select the CSV file from your computer.
Select the delimiter used in your file (comma, semicolon, or tabulation).
Select the character encoding used in your file.
Arrange columns (drag and drop) to mimic your file:

Uncheck the columns that are not used in the file.
Use the Skip column option to exclude up to three columns.
Check the option Delete all products and categories before import if you want to clear the catalog before import.

IMPORTANT NOTE: This will delete all the products that are in your store. They will be replaced with the products from the CSV file you import. This is to avoid duplication.

When your CSV file is uploaded, you’ll see a notification that your file has been imported.

Deleting products

You can delete a single product, or delete multiple products at once using a bulk action. When you delete a product, it's permanently removed from the store. Deleted products can't be restored.

If you run out of stock or no longer want to display a product for any reason, but don’t want to permanently delete it from your store, then you can Disable the product availability instead.

If you want to remove a product from a category, you can unassign the product from this category. If you want to remove products from the Featured Products section only, you should remove these products from the default Store Front Page category.

To permanently delete a product from your catalog: