Tara Kelly
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How to block IP addresses from viewing my site?
This will only work on Linux hosting packages. This uses a .htaccess file which can be used to control some aspects of how your website runs.Create a blank file on your computer and name it .htacce...
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What is Zone Management Ability?
This applies to our legacy Minimus\Medius\Maximus plans only Zone Management Ability is the ability to change DNS Records. You can enable this under: "Home >> Hosted Domains >> DOMAIN NAME >> Edi...
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Can I run BackupBuddy on shared hosting
It is not possible to run BackupBuddy on our shared hosting servers. You would need to have a Cloud VM for this. Please see the following https://cloudstore.blacknight.com/
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Where can I learn about Linux?
A good starting point would be your local linux user group. The Irish Linux Users Group can be found at http://www.linux.ie/
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I have received spam from your network. How can I report it?
Please send the email headers to abuse@blacknight.com
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Can I have SSH access?
We do not offer SSH access to hosting accounts on our shared hosting system.If SSH access is a requirement then we recommend one of our Cloud VPS hosting plansPlease make sure you have read our AUP...
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Why can't I access port ... ?
We have a very strict security policy on our network so not all ports are accessible.If you think you should be able to access a port from our shared hosting packages please contact support for cla...
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Is your network firewalled?
Yes. Our network is protected using Cisco hardware firewalling.
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Firewall Requests
If you have a dedicated or co-located server with us and wish to make a change to the hardware firewalls please fill in the firewall request form located here: https://help.blacknight.com/entries/2...
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What does VM and VPS mean?
VM for Virtual MachineVPS stands for Virtual Private ServerThey basically mean the same thing and the two terms may be used interchangeably. Generally however if a knowledgebase article mentions V...