Tara Kelly
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Articles
Recent activity by Tara Kelly Sort by recent activity-
How can I setup direct debit payments?
If you wish to pay for your orders automatically from your bank account please fill out the direct debit mandate form (available by emailing billing@blacknight.com) and return the signed original t...
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Deleting Acronis backups
We don't recommend deleting backups as a regular means to reduce storage space used. You should change your protection plan settings instead to keep backups for a shorter time if you don't want to...
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How do I log on to my VPS with Remote Desktop?
This article relates to any new cloud VPS plan purchased after December 2023. For security reasons Remote Desktop access is disabled by default on our newer VPS plans. Console access: You can log i...
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Why didn't I get my welcome email with login details?
For security reasons we do not send out your username and password automatically. It is set to whatever you set when you purchased your subscription with us. You can use the Forgot Password opt...
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What can I install on my VPS\VM?
A VPS or VM is a virtual dedicated server. This means you can install pretty much any applications or add-ons that you need, and set them up exactly as you need them. You will have full administrat...
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[Legacy] How can I cancel my Subscription or Domain Name?
If the service you wish to cancel is on the legacy system at https://cp.blacknight.com you can place a cancellation order for your service by following these steps after logging into your control p...
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Bare metal restore of legacy cloud1\cloud2.blacknight.com VM with Acronis backup
If you are only looking to restore individual files or folders then the following process is best: https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#recovering-files.html ...
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Change firewall rules on VPS
This article relates to any new cloud VPS plan purchased after December 2023. You can access the firewall for you VPS under: https://cp.blacknighthosting.com > Services > My Services > click on y...
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How do I set up Titan Email in Outlook?
Prerequisites To Allow Third Party Access For Standard Email Clients/Software Two Factor Authentication must be disabled on the Titan Mailbox That is, if you are not using the Titan Apps and want t...
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Backups on a legacy VPS
Currently there is no backup solution for our legacy VPS packages. You would need to set up a separate backup solution on your VPS to download your backups regularly to another location, and that y...