Tara Kelly
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Articles
Recent activity by Tara Kelly Sort by recent activity-
How much does a secure cert (SSL) cost?
You should not order a certificate if your website is on one of our shared hosting plans - we include SSL certs on them at no extra charge.As of March 2026 SSL certs can only be valid for 200 days....
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How do I delete a Titan email account?
This article only applies to websites hosted on our newer https://cp.blacknighthosting.com platform. Log in to your https://cp.blacknighthosting.com account and go to: 1. Sevices > My Services > ...
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Editing My Hosts File
This guide will show you how to edit the hosts file on your computer in order to point a domain to a specific web server. A way to view your site before you move the domain to point to the website ...
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What template should I choose?
This article applies to our Cloud VM plans only.There are a lot of templates to choose from when purchasing a Cloud VM. They can be broken down to being either Plesk, Windows or Linux templates. ...
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How do I set up a Titan Email Account in Outlook 2019
If you need to see how to set up Titan email on older versions of Outlook, or other email clients, please see here: https://support.titan.email/hc/en-us/sections/360005962594-Configure-third-party-...
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I emailed X directly. Why haven't I got a reply?
Please do not email members of our staff directly with support, sales or account queries. You are unlikely to get a reply in a timely fashion. Please email support queries to support@blacknight.com...
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Why is the timezone on my VM not GMT?
This article applies to our Cloud VM plans only.Depending on the template your VM is built with the timezone might not be set to GMT. This is set by the template creators and I'm afraid we have no...
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Which currencies do you accept?
For credit, debit card or PayPal payments, we can accept these in all currencies. You can make a bank transfer to us in Euro regardless of your own bank account's currency. Your bank should be ab...
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How can I do a traceroute?
A traceroute is a utility which allows you to literally trace your connection to a server/computer. It measures the time it takes to reach each point needed for the connection. There are many onlin...
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What charges me extra on my Cloud VM?
Some things you might change or use on your Cloud VM do cost extra, and I'm afraid the control panel will not warn you about this when you enable something that costs extra. You will see the "Pric...