Tara Kelly
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The terminal server has exceeded the maximum number of allowed connections error?
You can get this error when trying to connect to your VPS, VM, or dedicated server via Remote Desktop. It can happen if there are too many other users logged in at the same time. Most likely the ...
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Installing SQL Express on a Windows VPS or VM
SQL Express allows you to run MS SQL databases on your VPS. This is a free application, there are no license fees. Installation instructions: Download the application here: Click Install as pe...
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How to install .net 3 and .net 3.5 on a VPS
Either with or without the Plesk control panel you will need to manually install .net versions 3.0 or 3.5 if you want to use them on our legacy VPS plans. You can find these on Microsoft's .net web...
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Is MS SQL pre-installed on any of the VPS packages?
MS SQL does not come included in any of our legacy VPS packages, either with or without the Plesk control panel. You will have to download this and install it yourself on your Windows VPS if you re...
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Website Backup
Shared Hosting: If you are looking to backup your websites and/or databases on Shared Hosting, we would highly recommend our Site Backup product.Details of Site Backup can be found here: https://ww...
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Firewall Rules Request Form
If you have a dedicated or co-located server please fill in this form and email it to help@blacknight.com if you wish to make any changes to the firewalls for your server. 419fw-TEMPLATE.xlsx
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Enable email notifications for your Acronis backups
This article relates to Acronis Cyber Protect available for use on Workstations, Servers, VPS, etc. Default notifications to main cp.blacknighthosting.com contact email address If you wish to get...
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How do I access Plesk or cPanel control panel on my VPS
This article relates to any cloud VPS plan purchased after December 2023. If you bought a VPS with the Plesk or cPanel control panels then you can access these control panels as follows: Plesk ht...
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How do I set up Titan Email on my computer\laptop\mobile device?
Prerequisites To Allow Third Party Access For Standard Email Clients/Software Two Factor Authentication must be disabled on the Titan Mailbox That is, if you are not using the Titan Apps and want t...
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What is included on the VPS\VM package?
Our VPS and VM packages are like a blank canvas. The only programs that come pre-installed and set up on the VPS\VM packages are: The Operating System Anything included with a basic install of tha...