Tara Kelly
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Articles
Recent activity by Tara Kelly Sort by recent activity-
Bare metal restore of legacy cloud1\cloud2.blacknight.com VM with Acronis backup
If you are only looking to restore individual files or folders then the following process is best: https://www.acronis.com/en-us/support/documentation/CyberProtectionService/#recovering-files.html ...
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Change firewall rules on VPS
This article relates to any new cloud VPS plan purchased after December 2023. You can access the firewall for you VPS under: https://cp.blacknighthosting.com > Services > My Services > click on y...
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How do I set up Titan Email in Outlook?
Prerequisites To Allow Third Party Access For Standard Email Clients/Software Two Factor Authentication must be disabled on the Titan Mailbox That is, if you are not using the Titan Apps and want t...
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Backups on a legacy VPS
Currently there is no backup solution for our legacy VPS packages. You would need to set up a separate backup solution on your VPS to download your backups regularly to another location, and that y...
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How do I pay by Cheque?
To pay using a cheque for a new order, please select the option Check/Cash from the drop down Payment Method box at the Checkout. Services will not be processed until the cheque has been received....
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How do I create a new email address?
If you have purchased one of our Microsoft 365 plans then please see here: https://help.blacknight.com/hc/en-us/articles/212519569-Office-365-Add-A-User Log in to your https://cp.blacknighthosti...
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[Legacy] How can I make payment by credit/debit card?
On https://cp.blacknight.com, please follow these steps to make payment by credit/debit card.If your card is set up for automatic payments on your account it will be charged automatically when an o...
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Get Plesk License Key
This article relates to any new cloud VPS plan purchased after December 2023. If you need to manually input your Plesk licence key for any reason you can find it under: https://cp.blacknighthosti...
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[Legacy] How can I make payment by PayPal?
On https://cp.blacknight.com, please follow these steps after logging into your account.Go to Home >> Pay Now >> Select the orders you would like to pay using PayPal and click Next >> Select PayPal...
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How do I access webmail for Titan Email?
You can access Titan Webmail with your email address and password directly at: https://app.titan.email/ You can also access via https://cp.blacknighthosting.com under: 1. Sevices > My Services >...