How to Add a CNAME Record

A CNAME Record is a type of DNS Record that points to an A Record.

For example, hello.example.com could point to contact.example.com

The following covers how to set up a new CNAME record our older cp.blacknight.com panel. If you need to do this on cp.blacknighthosting.com (for any domains on accounts created after June 2022) please see here:

How to edit DNS records in cp.blacknighthosting.com

First, sign in to your Blacknight account. If you need help with this step, click here

To add a CNAME record

1. In the top navigation bar, click on Websites.
2. From the list of websites, click on the one you wish to add the CNAME record to.
3. Under the domain name, click on DNS.

   

4. Click on DNS Records → Add New DNS Record.
5. For DNS Record Type, select CNAME.
6. Under DNS Record Properties, Domain refers to the new record you wish to create, and Canonical name refers to the existing A Record you wish to point to.
7. TTL can be left as default.
8. Click finish to save the new Record.

Please note, it may take up to 3 hours for DNS changes to propagate.

Additional Support

As always, should you require more assistance in relation to this issue, please contact our Helpdesk explaining your issue - and what you have done to this point, and we will be happy to assist you further. Please see our full contact information, on our main website: Contact Us.

Alternatively, email help@blacknight.com for assistance.