This article applies to hosting related actions on our Shared Hosting control panel: https://cp.blacknight.com.
You can find your FTP login details by first logging in to http://cp.blacknight.com and then following the instructions below:
You might first have to select the Subscription your domain is using for hosting using the Subscription drop down menu
If you have a Windows shared hosting package you can find your FTP details under:
Websites >> Domainname >> Website Configuration
If you have a Linux shared hosting package you can find your FTP details under:
Websites >> Domainname >> FTP Access
Here you will find the address to connect to (FTP URL), your FTP username - you can also simply use the IP address as the hostname if you like.
If you do not know the password for the FTP account you will need to reset it - click Edit to change your password.
When changing your password you have two options:
- You can generate one and save that, it will be displayed on screen when you press the 'Generate Password' button - you will need to take this down.
- Or you can put in your own, in which case you do not press 'Generate Password'.
These FTP details are separate from your login details to the control panel.