BaseKit not opening after I press 'Open Site Builder'
Activating the sitebuilder -
>> Login to cp.blacknight.com
>> Select 'BaseKit Website Builder' from the drop down menu located top right of your control panel
>> 'Manage Site Builder' >> 'Create New Site'
Allowing cp.blacknight.com Popup through your browser -
The Site Builder requires a new tab to open.
If nothing opens after you press 'Open Site Builder' then this may be because your browser is blocking the Popup.
(See screenshot below)
- You need to click the box with the X going through it (Located top right of the browser, as per below screenshot)
- Select 'Always allow pop-ups from cp.blacknight.com'
- Select 'Done'
Allowing cp.blacknight.com Popup through your iPhone -
Open Settings on the iPhone. Scroll down to Safari and tap it. Scroll down under General until you find Block Pop-ups. Toggle off Block Pop-ups.
You should now be able to click on 'Open Site Builder' and proceed with building your site.
If you have any queries on this, please contact our Support team - see the following for our contact details: