The information below is relevant to the new billing system and control panel.
For how to update contact details on the older cp.blacknight.com system please see here.
How to add an email address as an authorised Billing contact
If you want to add an email address to be a listed contact on your account to make billing requests, but they don't need their own user to log in, then you can add them as a contact under:
- Login to your control panel at: https://cp.blacknighthosting.com
- Select the arrow beside your Account Name at the top right of the page, and select Contacts
- Add in their details and select Invoice emails under Email Preferences, then press Save Changes
- If Invoice emails is not selected as an email preference then they will not be considered as a contact for billing purposes
How to add an email address as an authorised Support contact
If you want to add an email address to be a listed contact on your account to make support requests, but they don't need their own user to log in, then you can add them as a contact under:
- Login to your control panel at: https://cp.blacknighthosting.com
- Select the arrow beside your Account Name at the top right of the page, and select Contacts
- Add in their details and select Support emails under Email Preferences, then press Save Changes
- If support emails is not selected as an email preference then they will not be considered as a contact for support purposes
How to add give someone access to your control panel
If you want to add a new user to your account so they are an authorised contact for support and billing requests, and also give them access to your control panel, then you do so under:
- Login to your control panel at: https://cp.blacknighthosting.com
- Select the arrow beside your Account Name at the top right of the page, and select User Management.
Here you can manage your users including inviting new users.
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