On the Site Backup page on the Blacknight Control Panel, you may come across some errors with the following:
Could not find and apache hosted website for subscription: XXXXXX. Could not find IIS Hosting for subscription: XXXXXX
If you look at your subscription list under you name on the top right of the Control Panel, you would see entries for some domains followed by a number
What Site Backup is trying to do is find a Hosting Plan within that subscription. But since it cannot find a hosting plan, it will return an error.
This is nothing to worry about since your hosting plan is within "Linux Minimus/Medius/Maximus" or "Windows Minimus/Medius/Maximus"
Our engineers are currently working to resolve this display issue.
If you have any further questions regarding Site Backup, please feel free to have a look at our other topics which can be found here https://help.blacknight.com/forums/21254795-Site-Backup or you can contact our Support team at email@example.com