How do I set up a Titan Email Account in Thunderbird

This guide will assist you in adding a Titan email account to Thunderbird

Prerequisites To Allow Third Party Access For Standard Email Clients/Software

Two Factor Authentication must be disabled on the Titan Mailbox
- That is, if you are not using the Titan Apps and want to use Thunderbird etc..
- See the following for more information: Two Factor Authentication (2FA) For Titan Mailboxes
Third Party access needs to be enabled on the Titan Mailbox
- For new mailboxes especially, this typically would not be enabled by default.
- See the following on how to for check and enable this: Enable Titan on other apps

You will need your password to setup the account; see the following if you need to reset it:

It is important that you use the following hostnames only for Titan email via ourselves:

pop0101.titan.email
imap0101.titan.email
smtp0101.titan.email

Hostnames that do not have "0101" in them will not work.

Screenshots & Steps are based on Thunderbird 140.7.

Open Thunderbird.
- If this is the first account that you are adding to it, it will automatically prompt you to set up an email account.
- If you are adding a new account alongside your existing email accounts
  - Click the ☰ icon on the top-right → Click New Account and then Email

Your full name: - This is what people will see when they receive an email from you
Email Address: - Your full email address (eg: john@example.com)
Password: And the password associated.
Click Configure Manually, more options will appear.

Server Settings
- Incoming Server:
  - Protocol: Choose IMAP (or POP) - We recommend IMAP
  - Hostname: imap0101.titan.email (If using POP, enter pop0101.titan.email)
  - Port: 993 (If using POP, enter 995)
  - Connection Security: SSL/TLS
  - Authentication method: Normal password
  - Username: your email address (eg: john@example.com)
- Outgoing Server:
  - Hostname: smtp0101.titan.email
  - Port: 465
  - Connection Security: SSL/TLS
  - Authentication method: Normal password
  - Username: your email address (eg: john@example.com)
- Click Re-test, and double-check the settings.
- Click Done