Available on our Cloud 2 platform, Archive Storage allows you to store a great deal more data - up to 1000 GB, on your Cloud VM, albeit at a slightly slower speed than the native SSD virtual drive available to the server by default.
One such use for this drive is to mount it as another storage location for the "Home" folder for "cPanel User Accounts" (Website and Email). Once configured correctly you can either move existing cPanel User Accounts - to free up space on the native drive, or place new accounts on that mount.
To allow for this some setup steps have to be followed and the server rebooted.
You should ensure that it is safe to carry out this operation, especially where the disk is already mounted and perhaps has been in use already in some capacity/configuration. If you are unsure of this please contact us so we can determine if there will be an issue changing the mount point.
First, you need to mount the disk in such a manner to allow cPanel to pick it up at bootup.
This process is carried out via the Cloud Control Panel (OnApp), as such you must have login credentials to this location - for your Cloud VM:
Once you login, you navigate as follows:
Virtual Servers >> Click your (Virtual Server ) >> Click Storage
On this screen you will then see two disks:
- Solidfire (Primary): Your native Virtual SSD drive.
- Datastore: This is your Archive Storage.
If you are sure it is OK to proceed with re-mounting your drive, that there is no chance for loss of data/functionality, you can proceed as follows:
- For the Archive Storage disk, click the "Cog" icon to the right.
- Click Edit.
- For "Mount Point" enter the mount required (note below).
- Click "Save Disk", at which point the server will reboot.
The mount your would create should be prefixed with "home" - such examples as follows:
The key item here is to have "home" at the start of the mount point. Once in place and the system has been rebooted, cPanel should index the new location and it will be available to you to rearrange the cPanel User accounts on the system.
Rearrange an Account
Now that you have added the mount point and it has been picked up in cPanel, you can go ahead and rearrange the cPanel User Account.
You carry out this process in your "WHM" control panel - the hosting management panel for the cPanel VM itself; the URL for this is below (replace with the IP address of the server in question):
Once logged into WHM, the location to rearrange an account is as follows:
Home >> Account Functions >> Rearrange an Account
Ensure you follow the steps on screen and take note of any warnings that appear. You should also note that it may take some time for existing accounts - with relatively large data, however, it is very quick to rearrange the account if a newly created account.
The following documentation, from cPanel, details the overall process:
Please see the following articles which may assist you with the above information:
- What is the Cloud Control panel?
- Where can I log in to my Cloud VM?
- What is my root\administrator password?
If you have any queries on this, please contact our Support team - see the following for our contact details: