Office 365: Add A Domain

This article relates to adding domains to your Office 365 subscription; in order to do so, you first have to follow the initial configuration steps for your subscription. Please contact help@blacknight.com to go through the initial setup for new plans.

For 365 plans purchased during or after 2022 you need to add domains directly in the 365 portal.

For how to access the portal please see here: Office 365: Accessing your Account

Please see here for how to add a domain in the Microsoft 365 portal:

https://docs.microsoft.com/en-us/microsoft-365/admin/setup/add-domain?view=o365-worldwide

You will need to set up the required DNS records for the domain on the nameservers the domain is using. If the domain is using Blacknight's nameserver that can be done through your Blacknight control panel.

For plans purchased before 2022 you can do this through cp.blacknight.com

To add a domain to your Office 365 subscription, you first need to ensure the domain is listed under your Hosted Domains section in your Blacknight Account - you can find this section in your account as follows:

Home >> Hosted Domains

If the domain is not currently added, you can add the domain as per the following article - ensure you set the hosting type to None during the process:

Preparing Your Hosting And FTP

Now Add Your Domain To Office 365

Make sure you select the Office 365 subscription you intend to work on - see image below.

Once you have selected the subscription, you can then click on the menu tab Microsoft Office 365 or Manage (under the Microsoft Office 365 section).

You will then be greeted with the screen as below - here is where you would add the Domains for use with your subscription.

Upon clicking Domains, you would see a screen similar to the following image:

Click Add Domains.

On the following screen you choose the domains, and services - where available for your subscription licences, that you wish to add to the Office 365 subscription; once you are happy with your selection, click Add.

Once you add the domain, the page will refresh and then show your new entry - at this point, the domain needs to be verified by the Office 365 environment.

There are two scenarios involved in this process:

Your domain uses our nameservers:

The required DNS records will be added automatically, and after DNS has propagated, the system will verify that the records have been added.

Your domain uses nameservers elsewhere:

You will need to add the relevant DNS records to your domain, at where you control the DNS for the domain.
You can see the relevant DNS records by clicking on the domain entry shown on screen.

Note: You can trigger a task to verify the DNS records by clicking on Verify on the domain entry:

Microsoft Ofice 365 >> Domains >> Domain Entry (Verify)

Once your domain has been verified in full, the Office 365 system will then accept email - and allow the sending of email, for your domain.

At this point, you would then be ready to add Users to the Office 365 subscription, if you have not added them already - see the following article: