Office 365: Outlook Requirements

This article relates to Outlook software versions that are no longer supported on the Office 365 system.

Outlook / Exchange Online

If you are receiving the following error:

Your Microsoft Exchange administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance.

Or this error:

This feature has been disabled by your administrator.

The images showing the error:

The likelihood is the version of Outlook you are using is not supported:

• Outlook 2007
• Outlook 2010
• Outlook 2013
• Outlook 2016
• Outlook for Mac 2011
• Outlook for Mac 2016

As this is the case, you would either:

• Continue using Outlook via Outlook for the Web - https://outlook.office.com
• Install a newer version of Office 365

Note that you can upgrade a Business Basic licence to Business Standard to obtain the newer software of Office suite to install on the local computer.

Important Note:

The following minimum versions of Operating Systems are required to install the newer Office 365 suite:

• Windows 8
• macOS 10.15 Catalina or later

Office 365 Articles

Please see the following URL for more articles relating to Office 365 subscriptions with ourselves:

• https://help.blacknight.com/hc/en-us/sections/202825329-Office-365

Further Queries

If you have any queries on this, please contact our Support team - see the following for our contact details:

• https://www.blacknight.com/contact-us.html