This article relates to Outlook software versions that are no longer supported on the Office 365 system.
Outlook / Exchange Online
If you are receiving the following error:
Your Microsoft Exchange administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance.
Or this error:
This feature has been disabled by your administrator.
The images showing the error:
The likelihood is the version of Outlook you are using is not supported:
- Outlook 2007
- Outlook 2010
- Outlook 2013
- Outlook 2016
- Outlook for Mac 2011
- Outlook for Mac 2016
As this is the case, you would either:
- Continue using Outlook via Outlook for the Web - https://outlook.office.com
- Install a newer version of Office 365
Note that you can upgrade a Business Basic licence to Business Standard to obtain the newer software of Office suite to install on the local computer.
Important Note:
The following minimum versions of Operating Systems are required to install the newer Office 365 suite:
- Windows 8
- macOS 10.15 Catalina or later
Office 365 Articles
Please see the following URL for more articles relating to Office 365 subscriptions with ourselves:
Further Queries
If you have any queries on this, please contact our Support team - see the following for our contact details:
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