This article relates to Outlook software versions that are no longer supported on the Office 365 system.
Outlook / Exchange Online
If you are receiving the following error:
Your Microsoft Exchange administrator has blocked the version of Outlook that you are using. Contact your administrator for assistance.
Or this error:
This feature has been disabled by your administrator.
The images showing the error:
The likelihood is the version of Outlook you are using is not supported:
- Outlook 2007
- Outlook 2010
- Outlook 2013
- Outlook 2016
- Outlook for Mac 2011
- Outlook for Mac 2016
As this is the case, you would either:
- Continue using Outlook via Outlook for the Web - https://outlook.office.com
- Install a newer version of Office 365
Note that you can upgrade a Business Basic licence to Business Standard to obtain the newer software of Office suite to install on the local computer.
The following minimum versions of Operating Systems are required to install the newer Office 365 suite:
- Windows 8
- macOS 10.15 Catalina or later
Office 365 Articles
Please see the following URL for more articles relating to Office 365 subscriptions with ourselves:
If you have any queries on this, please contact our Support team - see the following for our contact details: